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Troubleshoot Microsoft Store Error 0x8A150006: Proven Solutions to Get You Back on Track

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Troubleshoot Microsoft Store Error 0x8A150006

Many users have reported encountering the frustrating Microsoft Store Error 0x8A150006 when attempting to install applications. This error often manifests when users try to install games or apps that require administrative privileges, typically accompanied by a User Account Control (UAC) prompt. The error messages associated with this issue can vary slightly, but commonly include:

Something unexpected happened
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
Code: 0x8A150006

This error code effectively prevents users from downloading and installing new applications from the Microsoft Store, hindering their ability to update existing apps or access new software. It can disrupt workflows and gaming experiences, making it crucial to address and resolve promptly. This article provides a comprehensive guide to troubleshooting and fixing the Microsoft Store Error 0x8A150006, offering a series of proven solutions to get your Microsoft Store back to working order.

Understanding Microsoft Store Error 0x8A150006

The Microsoft Store Error 0x8A150006 generally indicates an issue preventing the Microsoft Store from properly installing applications. While the error message itself is generic, the root causes can be diverse, ranging from corrupted temporary files and glitches within the Store app itself to problems with essential Windows services. Identifying the exact cause can be challenging, but systematically applying the troubleshooting steps outlined below will help pinpoint and resolve the issue.

Common potential causes for this error include:

  • Corrupted Cache Files: The Microsoft Store, like many applications, utilizes a cache to store temporary data for faster loading and operation. If this cache becomes corrupted, it can lead to various errors, including installation failures.
  • Glitches within the Microsoft Store App: The Store application itself might encounter temporary glitches or software conflicts that prevent it from functioning correctly.
  • Issues with Windows Update Service: The Windows Update service is not only responsible for system updates but also plays a role in the installation and updating of apps from the Microsoft Store. If this service is malfunctioning, it can disrupt Store operations.
  • Background Intelligent Transfer Service (BITS) Problems: BITS is a Windows service that handles background file transfers, including app downloads from the Microsoft Store. Issues with BITS can directly impact the Store’s ability to download and install applications.
  • User Account Corruption: In some instances, user profile corruption can interfere with application installations and Store functionality.

By systematically working through the following solutions, you can address these potential causes and restore the functionality of your Microsoft Store.

Solutions to Fix Microsoft Store Error 0x8A150006

Here are several proven methods to troubleshoot and resolve the Microsoft Store Error 0x8A150006. It is recommended to try these solutions in the order presented, as they progress from the simplest and least disruptive to more advanced steps.

1. Clear the LocalCache Folder

Clearing the LocalCache folder is often the first and simplest solution to try when encountering Microsoft Store errors. This process removes temporary cache files that may have become corrupted and are interfering with the Store’s operation.

Steps to Clear the LocalCache Folder:

  1. Open the Run dialog box by pressing Win + R keys simultaneously.
  2. Type %localappdata% into the Run dialog box and click OK. This command will open the LocalAppData folder in File Explorer.
  3. Navigate to the following folder path: Packages > Microsoft.WindowsStore_8wekyb3d8bbwe > LocalCache.
    • The Microsoft.WindowsStore_8wekyb3d8bbwe folder is the specific folder for the Microsoft Store application.
  4. Inside the LocalCache folder, press Ctrl + A to select all files and folders within.
  5. Press the Delete key to remove the selected content. Confirm the deletion if prompted.

After clearing the LocalCache folder, restart your computer and attempt to install the application from the Microsoft Store again. This action forces the Microsoft Store to rebuild its cache, potentially resolving issues caused by corrupted cached data.

2. Run the Windows Store Apps Troubleshooter

Windows includes a built-in troubleshooter specifically designed to diagnose and automatically fix problems with Windows Store apps. Running this troubleshooter can identify common issues and apply necessary fixes.

Steps to Run the Windows Store Apps Troubleshooter:

  1. Open the Settings app by pressing Win + I keys together.
  2. In the Settings window, click on System.
  3. Select Troubleshoot from the System menu.
  4. Click on Other troubleshooters.
  5. Scroll down to find Windows Store Apps in the list of troubleshooters.
  6. Click the Run button next to Windows Store Apps.

The troubleshooter will automatically detect and attempt to fix any issues it finds with the Microsoft Store. Follow any on-screen prompts or instructions provided by the troubleshooter. Once the troubleshooting process is complete, restart your computer and check if the error 0x8A150006 is resolved. The troubleshooter often provides a report detailing the issues it found and the fixes it applied, which can be helpful in understanding the underlying problem.

3. Use Repair or Reset for Microsoft Store

The Repair and Reset options for the Microsoft Store app can help resolve issues related to corrupted app files or settings. Repair attempts to fix the app without deleting personal data, while Reset restores the app to its default settings, deleting app data in the process.

Steps to Repair or Reset Microsoft Store:

  1. Open the Settings app (Win + I).
  2. Click on Apps, and then select either Installed apps or Apps & features (the name may vary slightly depending on your Windows version).
  3. Locate Microsoft Store in the list of installed apps.
  4. Click on the three dots (ellipsis) next to Microsoft Store and select Advanced options.
  5. In the Advanced options for Microsoft Store, first try the Repair option. Click the Repair button and wait for the process to complete.
  6. After Repair, check if the error persists. If it does, return to the Advanced options and this time click the Reset button. Note: Resetting the Microsoft Store will delete your app data, but it can often resolve more persistent issues. Confirm the reset when prompted.

Alternatively, you can use the Wsreset.exe command to reset the Microsoft Store.

Steps to Reset Microsoft Store using Wsreset.exe:

  1. Open the Run dialog box (Win + R).
  2. Type Wsreset.exe and press Enter.
  3. A blank Command Prompt window will appear briefly, and then the Microsoft Store will open. This indicates that the reset process is complete.

After either Repair or Reset, restart your computer and attempt to use the Microsoft Store again to see if the error 0x8A150006 is resolved.

4. Re-register Microsoft Store

Re-registering the Microsoft Store involves using PowerShell to essentially reinstall the Store app without uninstalling it. This process can refresh the app’s registration with the operating system and resolve issues related to corrupted registrations.

Related: loading

Steps to Re-register Microsoft Store:

  1. Right-click on the Start button (Windows icon) on the taskbar.
  2. Select Windows PowerShell (Admin) or Terminal (Admin) from the context menu. Click Yes when the User Account Control prompt appears.

  3. In the Administrator PowerShell window, type or copy and paste the following command:

    Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

  4. Press Enter to execute the command. The command may take a few moments to complete. Ignore any red error messages that may appear during the process; they are usually benign in this context.

  5. Once the command has finished executing, close PowerShell and restart your computer.

After restarting, check if the Microsoft Store error 0x8A150006 is resolved. Re-registering the Store can often fix deeper system-level issues that might be preventing the Store from working correctly.

5. Restart Windows Update Service and Background Intelligent Transfer Service

The Windows Update Service and Background Intelligent Transfer Service (BITS) are critical Windows services that are essential for the proper functioning of the Microsoft Store, particularly for downloading and installing applications. If these services are not running correctly, it can lead to various Store errors, including 0x8A150006. Restarting these services can resolve temporary glitches and ensure they are functioning as expected.

Steps to Restart Windows Update and BITS Services:

  1. Open the Run dialog box (Win + R).
  2. Type services.msc and press Enter to open the Services window.
  3. In the Services window, scroll down to find Windows Update in the list.
  4. Right-click on Windows Update and select Properties.
  5. In the Windows Update Properties window, under the General tab, check the Startup type. If it is not set to Manual (Triggered) or Automatic, change it to Manual (Triggered) from the dropdown menu.
  6. Under Service status, if the service is running, click Stop, and then after a few seconds, click Start to restart the service. If the service is stopped, simply click Start.
  7. Click Apply and then OK to save the changes.
  8. Now, locate Background Intelligent Transfer Service in the Services list.
  9. Right-click on Background Intelligent Transfer Service and select Properties.
  10. In the BITS Properties window, under the General tab, set the Startup type to Automatic from the dropdown menu.
  11. Under Service status, if the service is running, click Stop, and then Start to restart. If it is stopped, click Start.
  12. Click Apply and then OK.
  13. Close the Services window and restart your computer.

Ensuring that both Windows Update and BITS services are running and correctly configured can resolve issues related to application downloads and installations from the Microsoft Store.

6. Switch to Another User Account

In some cases, the Microsoft Store Error 0x8A150006 might be related to corruption within your current user profile. To test if this is the case, you can try switching to a different user account on your computer. If you do not have another user account, you can create a new local user account for testing purposes.

Steps to Switch to Another User Account (or Create a New One):

  1. Open the Settings app (Win + I).
  2. Click on Accounts.
  3. Select Family & other users (or Other users, depending on your Windows version).
  4. Under Other users, click on Add account.
  5. Click on I don’t have this person’s sign-in information.
  6. Select Add a user without a Microsoft account.
  7. Enter a username for the new local account and optionally set a password. Click Next and then Finish to create the account.
  8. Once the new account is created, click on the Start button, then click on your user icon, and select the newly created user account to switch to it.
  9. Log in to the new user account.
  10. Open the Microsoft Store in the new user account and try to install the application that was causing the error 0x8A150006.

If the error does not occur in the new user account, it suggests that the issue is likely related to your original user profile. You can then consider transferring your important data to the new user profile and using it as your primary account, or further investigate and attempt to repair your original user profile.

Further Assistance and Considerations

If you have tried all the solutions outlined above and are still encountering the Microsoft Store Error 0x8A150006, there are a few additional points to consider:

  • Check for Windows Updates: Ensure your Windows operating system is up to date with the latest updates. Outdated systems can sometimes have compatibility issues with the Microsoft Store. Go to Settings > Update & Security > Windows Update and check for updates.
  • Internet Connection: Verify that you have a stable and active internet connection. Microsoft Store operations require a reliable internet connection to download and install applications.
  • System File Checker (SFC): Run the System File Checker tool to scan for and repair corrupted system files. Open Command Prompt as administrator and type sfc /scannow, then press Enter.
  • DISM Tool: Use the Deployment Image Servicing and Management (DISM) tool to repair the Windows system image. Open Command Prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth, then press Enter.

These more advanced troubleshooting steps can address deeper system-level issues that might be contributing to the Microsoft Store error.

By systematically applying these solutions, you should be able to effectively troubleshoot and resolve the Microsoft Store Error 0x8A150006 and get back to installing your desired applications. If the problem persists, consider seeking further assistance from Microsoft Support or online technical communities for more specialized guidance.

We hope these solutions help you resolve the Microsoft Store Error 0x8A150006. Let us know in the comments below if these steps worked for you or if you have any other questions or alternative solutions to share!

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